At 1jili, we believe that gaming should always be a source of fun and entertainment — never a cause of financial stress or personal harm. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming enjoyable and within healthy limits.
Every registered 1jili player has free access to the following responsible gaming tools. You can activate any of these at any time through your account settings or by contacting our 24/7 support team.
Set a maximum amount you can deposit into your 1jili account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 7-day cooling-off period.
Set a maximum duration for each gaming session. When your time limit is reached, you will be automatically logged out of your 1jili account. This helps you stay aware of how long you've been playing and prevents extended, unplanned sessions.
Enable periodic on-screen pop-up notifications that remind you how long you have been playing and how much you have wagered during your current session. Reality checks are a gentle nudge to pause, reflect, and decide whether to continue or take a break.
Take a short, structured break from 1jili for 24 hours, 7 days, or 30 days. During a cooling-off period, you will not be able to log in or place bets. This tool is ideal if you feel you need a temporary pause without committing to a full self-exclusion.
Request a temporary exclusion (3 months, 6 months, or 1 year) or a permanent exclusion from the 1jili platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period. This is our most powerful responsible gaming tool.
Access a full history of your deposits, withdrawals, bets, wins, and losses at any time through your 1jili account dashboard. Reviewing your gaming history regularly is one of the most effective ways to stay in control of your spending and gaming behaviour.
Under PAGCOR regulations and Philippine law, online casino gaming is strictly restricted to individuals who are 21 years of age or older. This is not just a platform rule — it is a legal requirement that 1jili takes very seriously.
Every player who registers an account on 1jili is required to complete a Know Your Customer (KYC) identity verification process. This includes submitting a valid Philippine government-issued ID — such as a passport, driver's licence, SSS/UMID card, or PhilSys National ID — to confirm their identity and date of birth before any deposits or gameplay are permitted.
If at any point 1jili discovers that a player is under the age of 21, the account will be immediately suspended, all funds will be frozen pending investigation, and the matter will be referred to the appropriate authorities. We do not make exceptions to this rule.
Parents and guardians: If you share a device with younger family members, we strongly encourage you to use parental control software and to keep your 1jili login credentials private. Never share your account details with anyone, regardless of their age.
Problem gambling can develop gradually and is not always easy to recognise in yourself. Here are some common warning signs that your gaming may have moved beyond healthy entertainment. If you recognise several of these in your own behaviour, we encourage you to use our responsible gaming tools or seek professional support.
You spend more money on gaming than you originally planned, or more than you can comfortably afford.
You chase losses — continuing to play in an attempt to win back money you have already lost.
Gaming is affecting your work, studies, family relationships, or daily responsibilities.
You feel restless, irritable, or anxious when you are not able to play.
You borrow money, sell possessions, or use funds meant for essential expenses to fund your gaming.
You hide your gaming activity from family members or lie about how much time or money you spend playing.
You have tried to cut back or stop gaming but found it difficult or impossible to do so.
You think about gaming constantly — planning your next session, reliving past wins, or calculating how to recover losses.
If you feel that you need a break from gaming, 1jili makes it straightforward to request a self-exclusion. Here is how to do it:
Access your account via the 1jili Login page using your registered mobile number and password.
Go to your Account Settings and select the "Responsible Gaming" section from the menu.
Choose "Self-Exclusion" from the available responsible gaming tools and select your preferred exclusion period: 3 months, 6 months, 1 year, or permanent.
Review the terms of your self-exclusion and confirm your request. You will receive an SMS and email confirmation once your exclusion has been activated — typically within 24 hours.
If you are unable to access your account or prefer to request self-exclusion directly, contact our 24/7 live chat support team. They will process your request immediately and with full confidentiality.
Once a self-exclusion is active, it cannot be reversed during the exclusion period. Any attempt to create a new account during an active self-exclusion will result in immediate closure of the new account. 1jili takes self-exclusion commitments seriously.
Responsible gaming is not just about avoiding problems — it is about building habits that keep gaming enjoyable for the long term. Here are some practical tips that 1jili recommends to all Filipino players:
Answer honestly. This is for your own awareness only — no data is recorded.
If you or someone you know is struggling with problem gambling, help is available in the Philippines. Reach out to these organisations:
Ready to enjoy the 1jili experience responsibly? Explore our full range of games — from slots and bingo to live casino — knowing that your wellbeing always comes first at 1jili.
21+ only • "Gambling is addictive. Know when to stop." • PAGCOR Regulated
We are committed to providing a safe, fair, and transparent gaming environment for all Filipino players. Our responsible gaming tools are always free, always available, and always respected.
"Gambling is addictive. Know when to stop."